The Business Problem
Customer wanted to overcome the following challenges of the travel industry
- Travellers today are really concerned about their own preferences when it comes to mode of travel, hotels to stay and overall budgets for the entire tour.
- For a travel agent today – it has become really challenging to prepare a suitable travel plan for customers who are already well informed in their own way.
- Customer engagement and retention is a big challenge for travel booking industry when all are planning to travel without compromising own preferences.
- Modern users want best user experience of a platform in both desktop and handheld devices and look for maximum options while searching or planning for a trip
DreamzTech assisted the customer in creating a solution covering:
- Interactive dashboards to provide a complete trip summary with all itineraries and ideas to travellers and powerful searches for content of interest and sees bookable items on the results page
- Collaborative tool for the travellers to plan and book travel in a collaborative environment with friends and family. This unique feature helps travel agents in increase sales and conversions .
- Shop 24 / 7 from B2C platform for Packages, Flights, Hotels, Cars, Cruises and Excursions directly on with a professionally designed user experience helps in better customer engagement.
- Web and mobile friendly UI for both B2B and B2C Play and it is integrated with top booking engines like Travolutionary, Mystifly, Sabre, CarTrawler & Viator