OVERVIEW
Our client is a leading automotive company in Singapore, specializing in oils, lubricants, and additives. The client wanted to develop a consumer-facing directory mobile app to boost customer experience in finding nearby workshop to service their car. The client wanted to take the workshop business directory app to the next level by providing easy, intuitive and user-friendly UI to all the users. Dreamztech has developed a platform with a progressive web app(PWA) solution where all the features from finding a workshop to book workshop appointments are included. Customers can also enjoy exclusive benefits such as discounts for automotive services, restaurants, gyms, hotels using the rewards program.
Business PROBLEMS
- Customers were not well aware of the available workshops around their location.
- Difficulty in finding reliable workshops for travelers driving to other countries.
- Customers are not well aware of the interesting deals available at their location.
- Difficulty in making an appointment with a workshop.
SOLUTIONS WE PROVIDED
- We created a powerful digital network with a business directory PWA of all the workshops.
- Location-based listing on nearby workshops with Map view and direction.
- Option for customers to browse exclusive benefits such as discounts for automotive services, restaurants, gyms, hotels.
- Easy appointment booking option on the go with workshops in a few steps.
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ABOUT THE CLIENT
Our client is a leading automotive company in Singapore, specializing in oils, lubricants, and additives.
HEADQUARTERS
United States of America
INDUSTRY
Utility
SERVICES WE PROVIDED
Dedicated Team
Deployed Business Analyst and Solution Architect supported by a team comprised of Project Manager (PM), Tech Leads, Developers, Quality Analysts (QAs) in India.
Consultation
After gathering requirements Solution Architect had created the workflow of the project and selected the technologies to be used.
Project Management
Project Manager specified the in-scope requirements, cost, schedule, list of the deliverable, delivery dates and created a backlog of tasks in JIRA. All tasks were scrutinized, cross-questioned and prioritized for smooth execution.
Development
The whole application was developed over a span of nearly 3 months. The team implemented all required features with quality standards and cybersecurity measures.
Quality Assurance
The QA team planned testing to meet the latest standards on speed, performance, and security. We performed all the necessary testings with all the features implemented and took approval from the client to go live.
Maintenance
After go-live, during maintenance period we have supported application enhancement along with SLA driven Level 2 & Level 3 support. The dedicated team is providing maintenance and support to date.