The client was facing the following business problems prior to implementation:
- Lack of an online presence for the entire business/brand.
- Customer retention was not steady and involved manual processes.
- The promotion of brand and business was highly expensive.
- Showcasing of services was dependent on employees.
- Haphazard bookings and cancellations. Customers had to be denied services.
- Customers remained unaware of seasonal discounts/benefits.
SOLUTIONS WE PROVIDED
The customer enjoyed the following benefits through the solution provided by team.
- A holistic marketing and branding solution complete with websites and mobile apps.
- Customers can now install the mobile app and use it for future service requests.
- An SEO friendly website backed by SEO settings with business-relevant content.
- Customers made aware of all services as they book service of their preference.
- Ability to schedule services dynamically for different cities. Booked slots auto closed.
- Discount coupon code module developed to solicit customers.