Cruises Successfully Managed
Staffs Managed successfully
This platform is built for a leading cruise tour operator who provides cruise vacation services to accommodate adults and families living with children with Special Needs, including Autism, Asperger Syndrome, Down Syndrome, Tourette
Syndrome, Cerebral Palsy and all Cognitive, Intellectual and Developmental Disabilities.
The client wanted to develop an android and IOS app for cruise management with admin portal to help voyagers with complete digital transformation of their records to increase efficiency and flexibility and keeping all records in
In most cruises the voyagers are not able to see any record or use the handhelds as network coverage is very weak once the cruise starts sailing.
With the mobile app voyagers and staff of the cruise can update and track any activity even if they are offline for sometime due to network coverage issue in the seas.
The cruise management portal thus developed is an interactive online and offline portal to keep track and manage activities of the voyagers who are onboard.
Managing all the documents and records of the voyagers in a cruise can be impossible and manual processing or filling of data can lead to error and inaccurate projections. Connecting to people while on cruise and getting them engaged
can be a tough job while the voyage has already started due to issues like fluctuating networks while sailing.
This cruise management solution we developed helped to overcome the challenges through an admin panel with an inbuilt file manager which ensured all the documents and records of the voyagers are collected digitally and managed
from a single interface.
The Owner had no centralized data of the users who are in the cruise. Even the documents had no backup and were not managed at one place while in cruise.
While the cruise is sailing, it can be difficult to manually distribute forms for collecting any information from the voyagers. This is time consuming, costly and leads to inappropriate management of cruise
Once the cruise is out in the sea, there is network related problems which hindered the operations. No offline sync was available either.
Physical documentation is not only time consuming but it also limits role based access of data. It would be very difficult to maintain access control for every staff when records are maintained and managed physically
or electronically in spreadsheets.
While cruising the administrators had no direct contact with the Voyagers or Staffs on the Cruise.
Maintaining of physical records is costly and ineffective. The Digital File Manager helps to keep all the documents centrally managed and easily distributed.
Role based access control helped administrators to distribute relevant informations to the respective persons that can be easily managed via web admin portal.
The cruise management solution allows tracking of activities of the voyagers real time while sailing. Any offline activity still gets recorded and saved for later for sync.
The cruise administrators find it difficult to communicate with the voyagers while the cruise is sailing . So through the push notification feature of the app, the admin can send out notifications to voyagers when they need
to communicate with them for any update or in case there is an urgency or emergency.
The app was built in such a way that it works even if there is no internet connection while cruising in the sea,. This help the voyagers and staffs to get updated easily and stay connected with each other even without active
With mobile app and website voyagers will be able to add and see their cruise listings in current and past views.
Admin can control access of every staff members with granular level access control list.
The app can be used in offline mode to keep records of all the activities safe. This feature helps in back up later when there is network connection issue which is very common while the ship is sailing and that gets synced
automatically once network is back.
The admin can send instant and scheduled push messages and reminder notification to voyagers for any urgent or emergency update.
The admin can now have registered voyager’s data from the platform at one place.
Admin can store and manage files and folders for each cruise using an easy to use File Manager developed using Amazon S3 bucket.
Users can find all the required and relative information for any cruise with a multi-layered file/folder tree.
In-app PDF document viewer allows the user to read any cruise related PDF file even when he/is is not connected to any active internet connection.
An online form using which allows the cruise staffs to collect required information for any specific purpose from the voyagers.
Onshore Business Analysts from DreamzTech interviewed stakeholders from client premises and gathered requirements for the project. They worked with offshore Business Analyst and Solution Architects for analyzing the business objectives
as discussed with the client.
The dedicated team assigned to the project analyzed the objectives of the project and the probable solutions to determine technologies to be used, database structure, data flow, and microservices. For developing an application
compatible with Android and iOS and the web portal, we planned to segregate the project into multiple phases with separate deadlines.
Our team consisting of Project Managers, Tech Leads, Designers, Developers, and Quality Analysts has been working with the client for over last 15 months to develop and keep enhancing the platform based on live users’ suggestions/needs.
The team delivered along with several new enhancements following Agile methodology for technology implementation with continued support.