• Web Development Company - Dreamztech Solutions Inc

The Key Features

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Scheduling and Dispatch

Scheduling and Dispatch

MTC Job Tracker helps the back office employees to auto allocate the task based on pin code, area, availability, customers, proximity. Location aware dispatching, map view of current location and reassign capability helps the mangers to smartly allocate the task to the employees. Managers can also prioritize the schedules.

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Field Service Management

Field Service Management

The field service management feature provides end-to-end visibility from issue allocation to resolution. It enables workforce to quickly view and record information on-go to resolve issues faster. With quick response of service calls, field service tracking and field force tracking, this solution helps in transforming service into strategic engagements with customers that build loyalty and value.

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Mobile Workforce Management

Mobile Workforce Management

MTC Job Tracker act as the field force manager that drives field activities and sales force automation process more effectively, providing a competitive advantage over others. MTC Job Tracker gives access to all information with/with out data connectivity. This mobile workforce management solution helps with workforce scheduling, workforce tracking etc.

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Delivery

Delivery

Delivery Management feature of MTC Job Tracker helps companies to effectively manage the delivery operations, with automatic least cost routing, upto the minute automatic field updates, and proofs of delivery. It lets companies deliver products with ease.

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Notifications, Alerts & Messaging

Notifications ,Alerts & Messaging

MTC Job Tracker keeps the customer and employees up to date with its intelligent notification system.Managers can create the SMS and an Email notification for the field users as well as customers when any task is complete, pending etc.

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Digital Data Capture & Offline Capability

Digital Data Capture & Offline Capability

MTC Job Tracker facilitates to capture various type of field data. The data validation rules based on regular expression and basic constrains like range, min and max basic data types enable the auditing in field and its offline capability also allows to upload /store data while offline.

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Field Force Management Solution: Works for Every Business

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Non Banking Financial

  • Ensure optimal allocation of leads to field sales agents.
  • More efficient status reporting.
  • Improved Field Investigation and KYC.
  • Instant visibility on open leads, lead conversion rates, and key metrics.
  • Digital filling up of daily activity reports.
  • Instantly capture customer feedback and so on.

Manufacturing

  • Real time storing of customer information facilitating the sales team to well establish their potential leads.
  • Optimizes and automates the order and collection process which saves time to the manufacturing companies
  • Increases the productivity of the manufacturing companies by monitoring and measuring the retail outlet
  • Schedule the sales calls and assign the job.
  • Attendance tracking of Field employees

Service

  • Auto allocate the task based on pin code, area, availability, customers, proximity.
  • Field Service Employee access job and customer info.
  • Employees can get paid online and in the field after job completion.
  • Integrate customer invoicing with QuickBooks Online or Xero.
  • Field Employees update job completion status , get GPS directions for the next job.
  • Back office managers get instant report about every status of a service /contract.

Verification

  • Meet different needs of different companies
  • 100% no paper work.
  • 80% improvement in data Quality.
  • Reported data is always authenticated.
  • Field verification visit has always happened.
  • Background verification checks, Account / Customer Verifications, Accidenct Case Verification, Know Your Customer(KYC), Field investigations has become easier.

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