The client was facing the following business problems.
- Difficulty in managing customer orders during rush time.
- Delayed and poor customer service.
- Price model that doesn’t continuously fluctuate and push sales.
- Customers opting for a restaurant that provides online ordering.
- Difficulty in managing the delivery assignment.
- Customers losing their interest in other restaurants with better delivery service.
SOLUTIONS WE PROVIDED
The customer enjoyed the following benefits through the solution provided by team.
- We created a PWA with an integrated E-commerce solution.
- Easy order placement feature designed from a friendly usability perspective.
- The ability to pay for their orders beforehand.
- Automatic assignment of the delivery person based on availability.
- Real-Time Tracking of Food Delivery status.
- Offering coupons and special prices to attract more customers.