MEDICAL CASE MANAGEMENT

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MEDICAL CASE MANAGEMENT

The target of this new business venture was to bring the employees and the owners on a common platform where the users could avoid direct paperwork and keep the interaction simple and hassle-free. With this platform, the case manager can assign and track cases against each employee while on the go, manage their daily treatment plans, schedule an appointment, send emails, manage invoices, view reports or add special handling instructions. The main target audiences were the nurses, staff, case managers and the owner. Our client provides medical management services to injured workers from the date of injury through life care planning or Medicare Set-Aside Arrangements. This platform is used to effectively and simply manage Cases assigned from Insurance Companies. The aim of the system is to reduce the amount of repetition and manual work the Case Manager has to undertake by automating and manipulating the data inserted.
This platform is constantly evolving to improve this task.

Business Problems

The client was facing the following business problems prior to implementation:

  • Due to the existing manual handling system, the client was facing problems of assigning patients to the nurses and managers and track them.
  • The client was facing problems managing the treatment schedule of individual cases and keep a note of all the treatment summary properly.
  • The client was unable to preserve all the test results and related documents that can be accessed easily by the employees when required.
  • Case-specific instructions or special notes added by supervisors were problematic to be conveyed to all hospital staff assigned to that case.
  • Generating and tracking different invoices manually and manual preservation of historical invoices was difficult.
  • Communicating between employees by mails or faxes and keeping a record of that was nearly impossible for the client.
  • Keeping track of employees’ individual time log, their hourly rates and non-billable days.
  • Generating audit or billing records instantly from historical records was not possible.

SOLUTIONS WE PROVIDED

The customer enjoyed the following benefits through the solution provided by team.

  • The solution provided a platform to denote patients as cases and assign nurses against each case along with updates and tracking options.
  • The platform has an option to assign doctors to cases and schedule appointments along with an option to add and view case summaries.
  • Different test results and medical documents of each specific case can be uploaded against each case and viewed when required from the platform.
  • Case-specific special instructions or notes can be added in the platform against each case and users can view the instructions on the go.
  • The solution has an invoice section where invoices can be generated or viewed and preserved as invoice history.
  • The solution provided a fax option to send, receive and save faxes. Users can also sync their Gmail and office 365 accounts with the platform.
  • Employee rates and hour logs can be created and tracked along with non-billable information.
  • The platform provides an option to generate audit and billing reports along with an option to download reports.

Approach from DreamzTech

The customer wanted a solution to manage medical worker compensation and their work assignment as well as individual patients on a single platform. The solution developed by DreamzTech integrates two platforms into a single functional one to manage the employee’s activity and compensation along with the patient history in the form of a case through the same platform. The solution is a multi-tenant platform with custom branding.

asset management system ANALYSIS

DreamzTech engaged onshore Business Analysts to interview stakeholders from client premises and gather requirements. They worked with offshore BAs and Solution Architects for further elicitation.

digital ad platform PLANNING

The architects from DreamzTech analyzed existing problems and the probable solutions to determine Technology to be used, database structure, data flow, and microservices. The plan was segregated into phases.

b2b travel portal DEPLOYMENT

Our team comprising Project Managers, Tech Leads, Designers, Developers, and Quality Analysts worked with the client for 2 years following Agile methodology for technology implementation.

Services We Provided

THE BUSINESS BENEFITS

The integrated worker compensation management platform and Patient advocacy platform is a perfect tool for the business owner for user management, invoice management, and report management. The platform makes the business management lot easier by providing options to assign works to employees and track their progress along with notification facilities. The solution helped the client reduce the workload, the cost for paperwork, improve communication between users and provide options to complete any documentation work on the go.

Key Application Features

The customized medical worker compensation system owned by the client constitutes several large and complex Solutions and Services. All challenges in complexity were overcome by DreamzTech and the following modules were delivered.

asset management system Activities

Activities of nurses and other staff are recorded in this section. Users can save and view their activities from here.

digital ad platform Treatment

Under this section doctors and nurses can be assigned against specific cases.

b2b travel portal Fax Management

Incoming and outgoings faxes can be viewed, saved and downloaded through this option.

automated oil changeInvoice management

Invoices can be generated, viewed along with online payment option and an option to generate offline payment links.

fleet management -asset management Special Handling Information

Special instructions or notes for specific cases can be attached and viewed by all users against each case.

asset order manage Documents

Treatment related documents and videos can be uploaded, viewed or downloaded through this option. Documents can be tagged against specific cases.

asset management system Case Summary

Case summary or treatment history can be updated against each case and viewing option present for all users.

digital ad platform Notifications

Notifications for employees can be uploaded by admin and viewed by all under the notification option.

b2b travel portal Companies

Under this section Claimant, referrer, jurisdiction, employer, sub-company and company details can be uploaded and viewed along with cases tagged with them.

asset management system Report Management

Audit, billing and other reports can be created, viewed and downloaded by the admin under this section.

digital ad platform Reminder Setting

Admin can set reminders under this section against different cases.

b2b travel portalActivity Code Creation

Admin can create and assign activity codes for all the specific activities from this option.

asset management system Expense Management

Admin can track and keep a record of employee payments and dues under this section.

digital ad platform Time & Work Log

Employees’ time log, assigned work and completion status can be tracked from this option.

b2b travel portal Case Closure

On completion of treatment and due payments cases can be closed by the admin from this section along with the detailed reason for the closure.

asset management system Rate Management

Admin can set, change and save rates for each employee under this section and manage them as per requirement.

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Users can sync their Office 365 and Gmail accounts to the platform from this option and use them on the go.

b2b travel portal Templates

Users can find pre-uploaded templates for different forms and use them for mailing or other purposes when required.

Technology Overview

USER INTERFACE:

HTML5

CSS 3

Bootstrap

Jquery

Angular JS

NodeJS

BUSINESS LOGIC:

PHP

DATABASE:

MySQL

OTHER TOOLS & TECHNOLOGY:

BitBucket

JIRA

Yii2

Loopback

QuickBooks

Interfax

AWS

AWS S3

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