The client was facing the following challenges in their missionary business.
- The client lacked in a combined platform from where they could manage all their contacts and activities.
- The client’s traditional platform lacked to manage leads, opportunities related to their organization.
- Real-Time tracking and updates on the registered contacts were not possible.
- Absence of intuitive Contact Search System.
- Difficult to monitor the activities and engagements of different branches.
- Reminders were not available which were causing schedule conflicts.
- Promotion of campaign and event were costly.
- Lack of options to update and track on the go.
SOLUTIONS WE PROVIDED
The customer enjoyed the following benefits through the solution provided by team.
- Introduced a combined platform for activities and engagement monitoring system.
- Incorporated an option to keep track of all the emails, notes and activities of contacting people through the CRM module.
- The client can track the live status of every contact added to the platform.
- Developed an intuitive and user-friendly system to perform a search with optimum performance.
- A complete system for the client to manage and monitor the engagement activities of missionaries with the contacts.
- Introduced a compatible and follow-up management system.
- Promotion of campaign and event are one click away from the present CRM.
- A mobile app with the ability to update and track resolved the issue of accessing the platform on the go.