The client identified following issues for home buyers, sellers, realtors and mortgage lenders for USA market.
- Increasing lead-to customer conversion is the #1 challenge for lead buyers.
- Unavailability of a single platform connecting home buyers, sellers, realtors and mortgage lenders.
- Unavailability single-point access of updated nationwide MLS listing for properties.
- It was difficult for homebuyers to search, compare property options in an easy and transparent manner.
- With so many people involved it was difficult to keep track of communications that lead to misunderstandings .
SOLUTIONS WE PROVIDED
The customer enjoyed the following benefits through the solution provided by our team.
- Homebuyers, sellers, realtors, lenders and concierge users are able to communicate in a transparent manner that reduces time to conclude a deal.
- Homebuyers can easily search and compare properties based on several factors and approved loan limits.
- The system regularly updated nationwide property listing giving more options to home buyers to choose from.
- It provides a property valuation calculator that helps home buyers and sellers to know property value based on several factors.
- The system also allowed bi-directional data update with the primary Salesforce system eliminating manual copy of data.