OVERVIEW
Your Transportation and Logistics business might be extremely rewarding but can come with numerous liabilities like risks related to damages, overhead costs, global economic inflation, and large untapped human resources. Automation has been successful in addressing all such problems. DreamzTech extended its Managed Services, to one of the most prominent International Courier Service providers in the UK to automate their whole transportation and logistics operations. The customer has been providing Door-to-door Courier services, Air & Sea Freight and Warehousing services since the past 21 years. Our team of SMEs, Business Analysts, Architects, Project Managers, and Developers worked with the client and developed a TMS system to computerize their operations by the implementation of the latest technologies and providing their customers with a tool to interact and receive services from them online.
Business Problems
- Lack of a digital platform for managing freights, containers and shipment
- No control over rising costs of storage and transportation resulting in losses and uncertainty
- Lack of modern warehouse and inventory management system to support warehousing business
- Frequent delays in shipment due to unknown, unpredictable causes were a major concern
- Compromised relations with end customers due to the lack of a digital platform.
- Employee performance could not be ascertained
SOLUTIONS PROVIDED
- A complete digital logistics management system including Freight, Container, Shipment and Item management.
- Total control over shipment planning with easy drag and drop feature
- Reduced cost using Co loading and route optimization. Revenue prediction and expense comparison
- Full-fledged inventory control system supporting planned section-wise storage in the warehouse.
- Mobile apps for customers for tracking, generating quotes for shipment and requesting refunds
- CRM with scheduling and reminders features were developed for sales representatives
- Create tasks for drivers, sales reps. Assign, schedule jobs and measure performance
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ABOUT THE CLIENT
Your Transportation and Logistics business might be extremely rewarding but can come with numerous liabilities like risks related to damages, overhead costs, global economic inflation, and large untapped human resources.
HEADQUARTERS
United States of America
INDUSTRY
Manufacturing
SERVICES WE PROVIDED
Dedicated Team
DreamzTech formed a Team of PM, QA, and Senior Developers post-analysis. The whole process of, Planning, Development and Support were extremely cost-effective and fast considering the complexity.
Consulting
Solution architects and Business analysts worked together interviewing clients, clarifying requirements and creating a backlog of tasks. All tasks were scrutinized, cross-questioned and prioritized for smooth execution.
Architecture
Architects, Tech Leads, QA Leads, and Senior developers worked together to determine the technology platform, design workflow, plan database, and API architecture. The application prototype was developed.
Development
The whole application was developed over a span of nearly 3 years. DreamzTech allocated additional resources whenever needed to meet tight deadlines, quality standards, and cybersecurity measures.
Quality Assurance
The QA team planned testing to meet the latest standards on speed, performance, and security. Automated testing was done wherever possible. The test approach and disaster recovery mechanisms were determined.
Maintenance
The project was delivered in early 2019 since when our support team has been working on application maintenance. All issues faced by the application have been resolved to satisfaction as per the Service Level Agreement.
FREIGHT MANAGEMENT
INVOICING
CLIENT PORTAL
SALES PORTAL
DRIVER APP
REPORTING
CONTAINER CREATION
FREIGHT CHARGES
ROUTE PLANNER