The client provided the following business objectives
- Create a platform to manage all the vehicles coming into the workshop for servicing.
- Build a system to manage the work schedules of the mechanics and keep track of it.
- Develop a solution for keeping track of all the items and their availability.
- Need to have a payment or billing management system.
- The system should have a task & service history tracking capability.
- Build a user-friendly CRM system to track all customers.
- Require a solution to integrate the CRM system with the POS solution.
- Need to develop a website to showcase the services and facilities provided by the workshop.
SOLUTIONS WE PROVIDED
The customer enjoyed the following benefits through the solution provided by us
- Built a platform controlled by POS web admin to manage car information and service details.
- The solution helps to create work schedules and assign work to the mechanics and track completion status.
- Provided an inventory management system to track transactions and stock movement report in real-time.
- The POS solution manages all the payment history and invoice generation through its invoice management option.
- Tasks assigned against a job ID and services availed by every car in the workshop are tracked by the solution.
- We built a customized CRM system to enlist all the registered customers and the system is accessible from all devices.
- We integrated the CRM system with the POS solution by Quickbooks Online(QBO).
- We have built an interactive website for the client that highlights all the services provided by the workshop.